Our Procedure
Procedure Overview
Object
This procedure has the target to describe the treatment methodology of customer orders.
From the reception to the delivery planning.
Application field
This procedure is applicable on every client order and on every purchase made by SACCENT.
Definition & abbrevations
AFM : Administration and Financial Manager
SM : Store Manager
TM : Technical Manager
RM : Raw Material
Targets and measurements indicators
Targets: Realise the client orders before the dead lines.
Measurements indicators : Number of delays
Responsabilities
This procedure can be made by the Product Manager.
The contributors in this procedure are :
- Internal : Purchase Service, Logistics and Shop Service.
- External : Client, Providers.
Associated Documents
Reference : FR.SA.01 | Entitled : Provider Purchase Order
Reference : F.SP.01 | Entitled : Production Planning
Procedure Description
Flowchart
